Peace Of Mind

 

BOOK WITH CONFIDENCE

2020 saw in a Global Pandemic like no other in recent history. It has affected all of our lives in many ways, from domestic changes to our working & homes lives, to a ban on international travel. Whilst the many amazing scientists, doctors and other key workers across the world have battled hard to manage the pandemic, the world of travel has been required to wait patiently until it is safe once more to open its boarders to keen travellers.
 
With effective vaccines being rolled out across many countries, now is the time to look forward to a future where travel can resume once again.
 
Here at Living With The Lions Sports Travel (LWTL) we have been eagerly following, monitoring and reviewing guidance from the British Government including The Department of Education and The Foreign, Commonwealth and Development Office (FCDO) as these key departments steer the recovery of international travel. In addition to their guidance, LWTL have kept abreast of the hard work conducted by The School Travel Forum (www.schooltravelforum.com) which LWTL are members of. The STF have worked tirelessly during the Pandemic to get the voice of school travel operators heard in government, as well as construct, in accordance with the advice from travel risk management specialists, best practice guidelines on how to open up travel safely. Support and guidance have also been provided through our membership with ABTA and our close relationships with the many Tourist Boards working hard to help support the commencement of safe overseas travel.
 
What we are doing:

  • Continued supplier health & safety assessments, with additional and specific reference to COVID-19 risk management.
  • Continued contractual developments and operational review of suppliers to ensure maximum COVID-19 protection is in place
  • Monitoring and reviewing Government, ABTA and STF best practice guidance as it is released and as the pandemic evolves, to ensure our own Safety Management System is up to date and reviewed accordingly.
  • ABTA, ATOL, STF and Learning Outside the Classroom (LOtC) members
  • Monitoring FCDO and local Tourist Board advice so we are up to date on destination restrictions and or protocols for travel .
  • Financial Protection for our customers. When booking a package with LWTL you are fully protected through ABTA and ATOL .
  • Personal and frequent communication with our customers. LWTL prides itself on working closely with our customers to ensure they are always fully informed.
  • Flexibility – where possible LWTL will work with customers to offer options and itinerary changes where needed, should the pandemic affect bookings.
  • Flexibility – where possible LWTL will work with customers to offer options and itinerary changes where needed, should the pandemic affect bookings.

 
We are committed to ensuring safe, fun, and exciting sport tours for all and look forward to working with you when you are ready.
 
 

ABTA

ABTA1 - Peace Of MindABTA is the UK’s largest travel association, representing travel agents and tour operators and lead the travel industry in supporting high service standards, high health & safety practices, and promoting responsible tourism at home and abroad. Living with The Lions Sports Travel (LWTL) are members of ABTA – Member number: Y6520. As an ABTA member, LWTL is bound by the ABTA Code of Conduct, which governs areas such as accurate advertising, fair terms of trading, changes to bookings and managing customer complaints. As a member of ABTA, our clients can also be reassured to know that all package holidays are protected financially in the event of a company failure. This means that in the unlikely event that LWTL goes out of business, you’ll be able to continue your holiday as planned or get your money back.
For more information about ABTA please see the following website: www.abta.com
 
 

ATOL

ATOL1 - Peace Of MindATOL is a financial protection scheme for holidaymakers managed by the Civil Aviation Authority (CAA). All travel companies selling air holiday packages and flights in the UK are required by law to hold a licence called an Air Travel Organiser’s Licence (ATOL), which is granted after the company has met the CAA’s licensing requirements. Each ATOL holder is issued with a unique ATOL number, which can be checked on the ATOL website. ATOL carries out checks on the tour operators and travel organisers it licenses, and requires them to contribute to a financial guarantee scheme called the Air Travel Trust (ATT). This scheme provides the funds to protect customers should a firm fail. In some cases a licence holder will also provide a bond, which is lodged with the ATT and provides additional funds. In the event of an ATOL holder’s failure, the ATOL Scheme ensures customers who paid and contracted with the ATOL holder for an air holiday package or a flight, do not lose the money paid over or are not stranded abroad.
 
YOUR FINANCIAL PROTECTION: When you buy an ATOL protected air holiday package from us you will receive a Confirmation Invoice confirming your arrangements and your protection under our Air Travel Organiser’s Licence. In the unlikely event of our insolvency, the CAA will ensure that you are not stranded abroad and will arrange to refund any money you have paid to us for an advance booking.
For more information about ATOL please see the following website: www.atol.org.uk
 
 

SCHOOL TRAVEL FORUM (STF)

STF - Peace Of MindLiving With The Lions is an Assured Member of the School Travel Forum (STF) and in booking with us you can be secure in the knowledge that we:
 

  • Understand and facilitate the needs of educational travel
  • Have effective Safety Management Systems in place, specifically focused on travelling with young students
  • Offer fair terms and condition and the best financial security

 
To ensure our health and safety standards are maintained our systems and procedures are fully audited annually by independent experts. STF membership is the benchmark for good school tour providers; consequently it is an Awarding Body for the prestigious Learning Outside the Classroom Quality Badge. The Outdoor Education Advisors Panel (OEAP) endorses the Quality Badge and requests Local Authorities to recommend the use of Badged Providers and require the minimum of additional paperwork where Quality Badge accreditation is in place. This means that you can book your trip with confidence, meet your due diligence and reduce the amount of External Provider paperwork necessary.
For more information on the School Travel Forum see www.schooltravelforum.com

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