ABTA is the UK’s largest travel association, representing travel agents and tour operators and lead the travel industry in supporting high service standards, high health & safety practices, and promoting responsible tourism at home and abroad. Living with The Lions Sports Travel (LWTL) are members of ABTA – Member number: Y6520. As an ABTA member, LWTL is bound by the ABTA Code of Conduct, which governs areas such as accurate advertising, fair terms of trading, changes to bookings and managing customer complaints. As a member of ABTA, our clients can also be reassured to know that all package holidays are protected financially in the event of a company failure. This means that in the unlikely event that LWTL goes out of business, you’ll be able to continue your holiday as planned or get your money back.
For more information about ABTA please see the following website: www.abta.com
ATOL is a financial protection scheme for holidaymakers managed by the Civil Aviation Authority (CAA). All travel companies selling air holiday packages and flights in the UK are required by law to hold a licence called an Air Travel Organiser’s Licence (ATOL), which is granted after the company has met the CAA’s licensing requirements. Each ATOL holder is issued with a unique ATOL number, which can be checked on the ATOL website. ATOL carries out checks on the tour operators and travel organisers it licenses, and requires them to contribute to a financial guarantee scheme called the Air Travel Trust (ATT). This scheme provides the funds to protect customers should a firm fail. In some cases a licence holder will also provide a bond, which is lodged with the ATT and provides additional funds. In the event of an ATOL holder’s failure, the ATOL Scheme ensures customers who paid and contracted with the ATOL holder for an air holiday package or a flight, do not lose the money paid over or are not stranded abroad.
YOUR FINANCIAL PROTECTION: When you buy an ATOL protected air holiday package from us you will receive a Confirmation Invoice confirming your arrangements and your protection under our Air Travel Organiser’s Licence. In the unlikely event of our insolvency, the CAA will ensure that you are not stranded abroad and will arrange to refund any money you have paid to us for an advance booking.
For more information about ATOL please see the following website: www.atol.org.uk
SCHOOL TRAVEL FORUM (STF)
Living With The Lions is an Assured Member of the School Travel Forum (STF) and in booking with us you can be secure in the knowledge that we:
- Understand and facilitate the needs of educational travel
- Have effective Safety Management Systems in place, specifically focused on travelling with young students
- Offer fair terms and condition and the best financial security
To ensure our health and safety standards are maintained our systems and procedures are fully audited annually by independent experts. STF membership is the benchmark for good school tour providers; consequently it is an Awarding Body for the prestigious Learning Outside the Classroom Quality Badge. The Outdoor Education Advisors Panel (OEAP) endorses the Quality Badge and requests Local Authorities to recommend the use of Badged Providers and require the minimum of additional paperwork where Quality Badge accreditation is in place. This means that you can book your trip with confidence, meet your due diligence and reduce the amount of External Provider paperwork necessary.
For more information on the School Travel Forum see www.schooltravelforum.com