DATA PRIVACY POLICY LWTL

GENERAL DATA PROTECTION REGULATION- PRIVACY NOTIFICATION

Living With The Lions Sports Travel (LWTL) Privacy Policy sets out what information we collect, how we collect it and how we use it. Our Privacy policy applies to you and is available on our website and through direct contact. When using us you must ensure that all members in your party and everybody you represent is aware of our privacy policy and that you are acting on their behalf in every dealing.
 

LWTL is committed to protecting your privacy. Should we ask you to provide certain personal information, then you can accept it to only be used in accordance with this policy.
 

LWTL may change this policy from time to time without notice. This policy will be active from 25th May 2018.

 

WHO WE ARE

When we say ‘we’, we mean LWTL who is a “data controller” and a “data processor” for the information in this policy. This means we are responsible for deciding how we can use your information.
 

YOUR INFORMATION

This refers to a combination of information such as your name, demographic information, contact details, travel preferences and mobility issues/disabilities/dietary requirements that you supply us or is supplied to us, including your social preferences, interests and activities and any information about other persons you represent or in your party. Your information is collected when you request information from us, contact, make a booking, or use our website link to connect with us via social media and any other engagement we have with you.
 

OUR USE OF YOUR INFORMATION

(1) For the purpose of providing you with our services such as your flights, holiday, security incident/accident management etc., we may disclose and process your information outside of the UK/EEA. For you to be able to travel abroad, it may be mandatory to disclose/ process your information for immigration/border control and any other purpose that country determines appropriate. Some countries will only allow travel by an individual if you provide your advance passenger information (API’s). We do these for you as a part of our service, so it may be required to have your passport information
 
(2) We may collect and process your information as we act as “data controllers” and “data processors” we may pass your information on to our suppliers who will act as “data processors” on our behalf. These purposes include giving over names, flight details and tour details relating to your individual booking.
 
(3) Your information such as health, and disability may be considered as sensitive personal data under the original Data Protection Act 1998. The reason we collect this information from you is to provide our services, cater to your needs and to act in your interest. We will only collect sensitive information with positive consent. By booking with us you agree that ground agents (our suppliers), hotels and airlines may exchange the relevant sensitive personal data and to act in circumstances where they need to and on your behalf in the best interests. Also, for anybody to act on your behalf in an emergency.
 
(4) We will not sell, distribute or lease your personal information to third parties. We may use your personal information to send you information about future tours.
 
If you do not agree to OUR USE OF YOUR INFORMATION above, we cannot engage/do business with you or make a booking for you.
 

YOUR RIGHTS

You have many rights relating to your information e.g. to see what we hold, to ask us to share it with another party, ask us to update incorrect or incomplete details, to object or to restrict processing of it, to make a complaint etc.
 

HOW LONG WE’LL KEEP YOUR INFORMATION

We’ll keep your information for as long as you have a relationship with us. After the relationship ends we’ll keep your information (if relevant) where we may need it for our legitimate purposes e.g. to help us respond to queries or complaints.
 

SECURITY

We are committed to ensuring that your information is secure. LWTL is excited about the GDPR and the strong data privacy and security principles that it emphasizes.
 

FOREIGN CONTROLS

Outside of the European Economic Area (EEA), data protection controls may not be as strong as the legal requirements in this country. However, we have data protection contracts set up with our suppliers so that they comply with our standards.
 

LINKS TO OTHER WEBSITES

Our website contains links to third party websites or micro-sites not controlled or owned by us. For example; Facebook, Instagram and Twitter. It is your responsibility to check the status of these sites before using them. Please read their applicable terms and conditions, etc. carefully. We cannot be responsible for the protection and privacy of any information which you provide on that other site as these are not governed by this privacy statement.
 
You may request details of personal information which we hold about you under the Data Protection Act 1998 and the new GDPR. If you would like a copy of the information held on you, please write to;
 

Living With The Lions Sports Travel

Darkes Barn East
Conderton
Near Tewkesbury
Gloucestershire
GL20 7PP
info@livingwiththelions.co.uk
 

CHANGES TO THIS POLICY

Any changes to this policy will be updated on our website and can be made available on request.

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